Cancellation policy

Missed Appointment and Cancellation Policy


If you are unable to keep a scheduled appointment, please give us 24 hours advanced notice. At that time, we will reschedule you for another time slot. Your $25 deposit will then transfer to your newly scheduled appointment. Full payment for services is due after completion of the inspection and any add-ons. 

If you fail to notify Next Step Home Inspections, LLC within 24 hours of cancellation or fail to reschedule your appointment, the $25 deposit will be forfeited.

Be advised that NSHI understands that things come up unexpectedly and we are flexible, however, you must notify us first. We can’t help, if we don’t know.

By using Next Step Home Inspections, LLC’s website to book services, you acknowledge that you understand and agree to the aforementioned cancellation policy.